We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the item(s) within 30 days of receipt for a refund or exchange.
To initiate a return, please contact me to obtain further instructions. The item(s) must be returned in their original condition. We reserve the right to refuse returns that do not meet these criteria.
Due to the nature of our knit products, we cannot accept returns or exchanges for items that have been washed, altered, or damaged.
Please note that shipping fees are non-refundable, and the customer is responsible for return shipping costs unless the item is defective or damaged upon arrival. Refunds will be issued to the original form of payment within 5-7 business days of receiving the returned item(s).
If you receive a defective or damaged item, please contact us within 48 hours of receipt to initiate a return and receive a replacement or refund.
