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FAQ

  • Will I receive a tracking number?
    Absolutely! We want to keep you informed every step of the way. Once your order has been shipped, we will provide you with a tracking number via email. This allows you to easily track the progress of your package and have peace of mind knowing its whereabouts. Simply click on the tracking link provided in the email, or you can also find the tracking information in your account dashboard if you created an account during checkout. If you have any concerns or questions about your order's delivery status, I always here to assist you.
  • Can I return an item?
    Of course! We want you to be completely satisfied with your purchase. If for any reason you are not happy with your item you could return it. Simply reach out to me within 30 days of receiving your order, and I will guide you through the return process. I believe in making your shopping experience as enjoyable as possible, and I am here to assist you every step of the way. For more information press here.
  • When you will dispatch my order?
    We understand your excitement to receive your items! We strive to process and ship orders as quickly as possible. Typically, you can expect your items to be shipped within 2-7 business days from the date of purchase. Once shipped, the estimated delivery time will depend on your location and the shipping method selected during checkout.
  • How long does shipping usually take?
    Shipping times can vary depending on your location and the shipping method chosen. For more information please read Shipping & Returns section.
  • Do you do wholesale?
    Yes. We love working with retailers and businesses interested in wholesale opportunities. Please reach out dj@tekno.lt to discuss your wholesale needs, including product selection, pricing, and minimum order requirements. We look forward to partnering with you and providing our products to a wider audience.
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